Malabar Hospitals: Providing Quality Healthcare with Compassion

Malabar Hospitals

Kozhikode: Malabar Hospitals and Urology Centre (www.malabarhospitals.com) at Eranhipalam in Kozhikode, which was established as a small hospital, has grown over the years into a major multi-specialty hospital in Kozhikode with several departments and state-of-the-art treatment and diagnostic facilities. Dr. P A Lalitha, MD of the hospital, is a veteran gynecologist and the founder chairperson of IMA State Women’s Wing. A recipient of Kerala Government’s special award for excellence in healthcare, she is also a social activist, author and a cancer survivor. Dr. Lalitha shares the growth story of the hospital and future plans.

Tell us about the growth of Malabar Hospitals and expansion plans?

I belong to Travancore. When my husband Dr. Moni was transferred to Kozhikode Medical College as Assistant Professor of Surgery, I had to come along with my two-month-old child to Kozhikode. We came here with Rs. 900 borrowed from one of my cousins. My husband was a committed and non-corrupt medical officer. So we had to lead a minimal life with no excess money in our account. Hence, I decided to join Dr. Abdul Rahiman, our partner, and my teacher Prof. N M Mathai in starting a small private hospital with 25 beds, one theatre and a labour room.
Contrary to my initial apprehension, our colleagues and the people of Kozhikode extended their full support. Gradually, we have grown into a 100-bed multi-specialty hospital. Today, our Departments include Urology, Nephrology, Gynaecology, Department of Anesthesiology and Painless Labour, Oncology, Gastroenterology, Orthopedics with Joint Replacement and Arthroscopy, Neonatology, Cardiology, ENT, Pediatrics, General Medicine, Diabetology, Rheumatology, Radiology, Psychiatry and Psychology, CT Scan with ultrasound, and mammography, and Emergency Medicine. We also have plans to start a Neuro Rehabilitation Centre, Transplant Department and IVF Unit.

‘Be with the common man’ is your motto. Could you elaborate?

‘Care with Compassion’ is our basic philosophy and we are very particular about maintaining good relations with patients. We always provide treatment to the needy at affordable rates. And, the hospital does not deny treatment to patients simply because they cannot afford it. We do a lot of charity work and take initiative to educate the public on various health issues and we consider it as our primary responsibility. The hospital always associates with NGOs which approach us for conducting medical camps.

What are the steps taken by the hospital to promote health tourism?

We have a travel wing called Majestic Malabar Tours & Health Care. It offers a unique ‘Travel with a Doctor’ facility wherein the service of a doctor will be made available for local as well as foreign travellers throughout their trip in India. Besides, we help the travellers plan and execute a safe and healthy trip.

Please tell us about the role of Malabar Academy.

A centre for academic and medical excellence, Malabar Academy was set up to provide quality education at affordable cost to socially and economically backward students, especially girls. It offers specialised courses which equip them to work in operation theatres and ICUs. We ensure that the students get placement once they complete their courses.