UST Global Emerges as a Key Partner in Creating ‘Digital India’

Thiruvananthapuram: UST Global, a US-based leading digital technology services company, has announced that the Madhya Pradesh Government has partnered with the firm to lay the foundation for a ‘Digital Madhya Pradesh.’

e-Nagarpalika was launched by Shivraj Singh Chouhan, State Chief Minister, in Bhopal on April 1.

Sajan Pillai, CEO, UST Global, addressed the gathering along with Maya Singh, Minister for Urban Development; Malay Srivastava IAS, Principal Secretary and Vivek Agarwal IAS, Commissioner, Directorate of Urban Administration & Development.

UST Global and Madhya Pradesh Government have partnered to usher in a new era of good governance, accelerated economic growth, and inclusive social development. Digital is changing the face of governance in Madhya Pradesh and transforming the lives of citizens.

e-Nagarpalika is the first-of-its kind state-wide implementation of an e-governance platform that connects 378 urban local bodies, including 16 Municipal Corporations, 98 Municipal Councils and 264 Nagar Panchayats. The Madhya Pradesh Government is planning to set up seven ‘Smart cities’ and 11 ‘Amrut cities’, and e-Nagarpalika will serve as the unified urban operating system for these cities.

The citizen services available through e-Nagarpalika include Birth, Death and Marriage Registration; request for Litter & Debris Collection, Evidence Certificate for Insurance Claims, and requests for Fire Extinguishing Services, Septic Tank Cleaning, Sewerage Cleaning, Tree Cutting, Water Tanker, Ambulance, Mobile Toilet, Funeral Van and Grievance registration and tracking.

The citizens can access e-Nagarpalika through a mobile app, internet, call centre, SMS and a citizen facilitation centre. The government will be able to serve the citizens better than ever before, with accountability, financial discipline and transparency.

From a governance perspective, e-Nagarpalika will include Financial Accounting Management, Budget, Property Tax Process, Water Charges, Project Systems, Asset Management, Procurement and Material Management, HR and Payroll, Real Estate Management, Employee Self Service.

Shivraj Singh Chouhan and other dignitaries on the dais congratulated, honoured and thanked Sajan Pillai and his team for helping achieve this milestone.